Grievance and Feedback

We want to hear when something goes wrong, and when something works well. This page explains how to send feedback or raise a complaint about a program, a class, a payment or your personal data.

1. Send feedback or a complaint

• Email care@techiegigs.com with your name, phone number, program and batch, and what happened.
• Or call or WhatsApp +91 92205 51266, Monday to Saturday, 10am to 7pm.
• Or visit us at Techiegigs, 19/10, Silver Tower, Gate No. 3, Wave One, Sector 18, Noida, Uttar Pradesh 201301.

2. How we respond

We acknowledge every complaint within 2 working days and send a written reply within 30 days. If we need more time, we tell you why and when to expect an answer.

3. Grievance Officer

If you are not satisfied with our reply, or your complaint is about your personal data, write to our Grievance Officer, Sahil Mahajan, at care@techiegigs.com. This role is set up under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

4. Fees and refunds

Questions about fees, EMIs and refunds are handled under our Refund Policy.