Programs
Legal

Refund Policy

This Refund and Cancellation Policy applies to every program offered by Techiegigs, a unit of Corporate Infocom Private Limited, online and at our Noida centre. Please read it before you pay. By paying a fee you agree to it.

1. Fees

Program fees are shown on each program page and include GST unless stated otherwise. Online and classroom fees differ. The fee you pay is the one shown on the day you enrol, after any scholarship or referral discount. A scholarship waiver is valid for 30 days from the test and cannot be combined with any other discount unless we say so in writing.

The fee is for a seat in a small, fixed-size batch for the whole program, not a per-class charge. It covers counselling and onboarding, live classes, recordings, course material, tool access, trainer time, assessments, the certificate, and, where included, the internship and placement support. Once a batch starts, your seat cannot be given to anyone else.

2. Ways to pay

You can pay the full fee at once, or in EMIs of up to 24 months on a credit card. EMIs are an agreement between you and your bank or EMI provider, who set the interest, processing fees and schedule. Your seat is confirmed only when we receive the full fee or the first EMI.

3. Cancellation before your batch starts

If you cancel before the first class of your batch, you get a full refund of the fee paid. A cancellation request must be sent by email to care@techiegigs.com from your registered email or phone number before the first class starts. If you have not attended any class and have not told us, the batch start counts as your start.

4. After your batch starts

  • Within 7 days of your first class: you may withdraw and receive the fee paid minus a registration and onboarding charge of 20% of the program fee, and minus the cost of classes, material and tool access already provided, calculated pro rata. This covers the work done before and during onboarding and the seat held for you.
  • After 7 days: fees are non-refundable. Your seat was reserved for the full program and the batch cannot be refilled, and the full course material, recordings and tool access have been made available to you.

This applies whatever the reason for leaving, including a change of plans, job, relocation, health or personal circumstances, partial attendance, missed classes, not watching recordings, and suspension or removal for misconduct under our Terms of Use. Instead of a refund, you may ask once to defer to a later batch of the same program within 6 months, at no extra charge, subject to seats. Unpaid EMIs remain payable, and we may withhold the certificate until the fee is cleared.

5. If Techiegigs cancels or postpones a batch

If we cancel a batch before it starts, or move its start date by more than 30 days, you can choose a full refund or a seat in the next batch. If we cannot complete a program for reasons within our control, we refund the fee for the part not delivered.

6. Change of batch or mode

You choose online or classroom mode when you enrol and it stays the same for the whole program. A request to move to a later batch is reviewed case by case, may be granted once, and does not create a right to a refund. Moving from classroom to online does not reduce the fee already paid.

7. Workshops

Most workshops are free. Where a workshop has a fee, it is non-refundable unless we cancel the workshop, in which case you get a full refund or a seat on the next date.

8. Discounts and referral rewards

Scholarship and referral discounts are reductions in the fee, not cash. If a refund applies, it is calculated on the fee you actually paid. A referral reward of ₹5,000 is paid 30 days after the referred learner starts classes, and is not paid if that learner cancels or receives a refund before then.

9. Shared Success Promise (Advanced Mastery Program only)

Learners in the AI Digital Marketing Advanced Mastery Program can claim a refund of 50% of the program fee paid if all of the following are true:

  • You maintained at least 90% attendance in live classes
  • You completed all assignments
  • You completed the final project
  • You completed the 3-month internship
  • You took part in the placement process: kept your resume and portfolio updated, and attended the interviews we arranged
  • You did not receive a full-time job offer within 1 year of completing the program

Internship offers and freelance work do not count as job offers. If you decline a full-time offer, or do not attend an interview we arranged without a valid reason, you are no longer eligible. The claim must be made within 60 days after the 1-year period ends, by email to care@techiegigs.com. The Mastery, Professional, Performance Marketing and AI Growth Mastery programs do not include the Shared Success Promise.

10. How refunds are paid

Write to care@techiegigs.com with your full name, registered phone number, program, batch and the reason for your request. We confirm whether you are eligible within 7 working days. Approved refunds are paid to the original payment method within 14 working days of approval. Interest, processing fees or foreclosure charges levied by your bank or EMI provider are not refunded by Techiegigs. Please contact us before raising a chargeback with your bank, so we can resolve it faster.

11. Contact

For questions about this policy, call or WhatsApp +91 92205 51266 (Monday to Saturday, 10am to 7pm) or email care@techiegigs.com.