Legal

Privacy Policy

Techiegigs is a unit of Corporate Infocom Private Limited (“Techiegigs”, “we”, “us”). This Privacy Policy explains what personal data we collect when you visit techiegigs.com, send us an enquiry, attend a demo class or workshop, or enrol in a program, and how we use, share and protect it. It follows the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.

1. Where this policy applies

It covers our website and its forms, calls and messages with our counsellors (phone, SMS, WhatsApp, email), online classes, classes at our Noida centre, workshops, the scholarship test, the Refer and Earn program, certificate verification, and our social media pages where we control the data.

2. Information we collect

Details you give us: name, phone number, email address, city, education and work background, the program you are interested in, and anything you write in a form or message.
Enrolment details: date of birth, a photo and government ID for your learner record and certificate, billing details and payment references. Card and EMI payments are handled by our payment partners and banks. We never see or store full card numbers.
Learning records: attendance, assignments, assessment scores, projects, feedback from trainers, and recordings of live classes in which your voice, video or screen may appear.
Internship and placement data: your resume, portfolio, interview feedback and offer details, so we can support your job search and check eligibility for the Shared Success Promise.
Referral and scholarship data: the name and phone number of a friend you refer, your UPI or bank details to pay a referral reward, and your scholarship test answers and score.
Website usage data: IP address, device and browser type, pages visited, how you reached us (for example a Google or Meta ad), and cookies described in section 4.

3. How we use your information

To answer enquiries, arrange counselling calls and demo classes, and send a brochure you asked for
To enrol you, run classes, track attendance and progress, and issue certificates
To process fees, EMIs, scholarships, referral rewards and refunds
To arrange internships and placement support, including sharing your profile with hiring partners
To send class updates, schedules and service messages about your program
To send marketing messages about new batches, workshops and offers, which you can stop at any time
To keep the website secure, prevent spam and fraud, and understand which pages help visitors
To meet our legal duties, such as tax and accounting records

We process your data with your consent, to deliver the program you enrolled in, or where the law allows it without consent, for example to comply with a legal order.

4. Cookies and similar tools

When you first visit, a banner lets you choose which cookies we may use. Your choice is saved in a first-party cookie for one year, and you can change it any time through the “Manage” link in the banner or by clearing your browser cookies.

Essential: needed for forms, security and remembering your cookie choice. Always on.
Analytics: Google Analytics and Microsoft Clarity, to see how visitors use our pages. Only loaded if you allow them.
Marketing: Meta and Google Ads pixels, to measure and improve our ads. Only loaded if you allow them.

Some pages embed YouTube videos and Google Maps. These load from Google and may set their own cookies under Google’s privacy policy.

5. Calls, WhatsApp and email

When you share your phone number or email, you agree that our counsellors may contact you by call, SMS, WhatsApp or email about your enquiry or program. To stop marketing messages, reply STOP on WhatsApp, use the unsubscribe link in an email, or write to care@techiegigs.com. We will still send service messages about a program you are enrolled in.

6. Who we share your information with

We do not sell your personal data. We share it only with:

Payment gateways, banks and EMI partners, to process payments and refunds
Hiring partners and partner agencies, for internships and placements, with your consent
Service providers who host our website and learning platform, send emails and WhatsApp messages, run analytics and ads, or help with customer support, under contracts that limit what they can do with your data
Courts, government or law enforcement authorities, when the law requires it
A buyer or successor, if Techiegigs or its business is sold or merged, under the same protections

7. Class recordings, photos and testimonials

Live classes are recorded so learners can revise. Recordings are shared only with the batch and our team, and are not published. We publish your name, photo, video or review as a testimonial only with your permission, and you can withdraw it later by writing to care@techiegigs.com. We may use anonymised project work as examples in class.

8. How long we keep your data

Enquiries: until you ask us to delete them, or 2 years after your last contact with us
Learner records and certificates: for as long as needed to verify your certificate and support alumni services
Payment and tax records: 8 years, as required by Indian tax and company law
Analytics and ad data: as set by each provider, typically up to 26 months

After that, data is deleted or anonymised.

9. How we protect your data

We use HTTPS on the website, limit access to learner records to staff who need them, and work with providers that follow recognised security standards. No method of storage or transmission over the internet is completely secure, so we cannot promise absolute security.

10. Your rights

You can ask us to show you the personal data we hold, correct or update it, delete it, withdraw consent for marketing or for sharing your profile with hiring partners, or nominate someone to exercise these rights for you. Write to care@techiegigs.com from your registered email or phone number. We reply within 30 days. Deleting your learner record may mean we can no longer verify your certificate.

11. Learners under 18

Our programs are meant for learners who have passed 12th standard. If a learner is under 18, we collect their personal data only with the verifiable consent of a parent or guardian, who also signs the enrolment.

12. Where your data is stored

Our website and learner records are hosted in India. Some service providers, such as Google, Meta and Microsoft, may process data on servers outside India under their own safeguards.

13. Links to other websites

Our pages link to tools, partners and social networks that we do not control. Their privacy policies apply once you leave our site.

14. Grievance Officer

If you have a complaint about how we handle your personal data, contact our Grievance Officer. We acknowledge complaints within 48 hours and resolve them within 30 days.

Name: Sahil Mahajan
Email: care@techiegigs.com
Phone: +91 92205 51266, Monday to Saturday, 10am to 7pm
Address: Techiegigs, 19/10, Silver Tower, Gate No. 3, Wave One, Sector 18, Noida, Uttar Pradesh 201301

If you are not satisfied with our reply, you may approach the Data Protection Board of India.

15. Changes to this policy

We may update this policy as our services or the law change. The latest version is always on this page. For important changes we will tell enrolled learners by email or WhatsApp.